Connect to Square instead of PayPal

  • frank506
    Asked on June 24, 2020 at 11:12 PM
  • Vick_W Jotform Support
    Replied on June 24, 2020 at 11:14 PM

    Hey there,

    Happy to help you today.

    I will appreciate it if you can ask your question in detail so we can provide assistance accordingly.

    Looking forward to your reply.

    Thanks.

  • frank506
    Replied on June 25, 2020 at 9:28 PM
    Hello,
    I currently use zoom webinars and my clients pay through PayPal. I'm
    completely dissatisfied with PayPal. Their customer service is the worst in
    the business. I created a form with you and it looks like I can use
    squareup to get paid.
    My question is - Is this possible without going through PayPal. I have used
    squareup since the organization started and am very comfortable with their
    product.
    Frank
    ...
  • Vanessa_T
    Replied on June 25, 2020 at 9:37 PM

    I checked your form and can see you are already using Square payments. Please note that the integration is directly linked to your Square account and will not connect to PayPal.

    Can you please confirm if you still require assistance in here? If yes, kindly elaborate what issues you are facing.

    We look forward on hearing from you.

  • frank506
    Replied on June 25, 2020 at 10:28 PM
    Thanks for the quick response. Yes, I chose the square integration.
    However, the form still states this in red: Payments are processed through
    PayPal. You may pay using an existing PayPal account, or any major credit
    card / debit card.
    Why is that on the form?
    Thanks,
    Frank
    ...
  • Vanessa_T
    Replied on June 25, 2020 at 10:33 PM

    I assume you have used a template to create your form. Please note that it is simply a Paragraph field and is not connected to your payment field. I have now deleted the said field.

    1593138808A Screenshot 10

  • frank506
    Replied on June 25, 2020 at 11:28 PM
    Thanks
    ...