Prepopulate Link is down - Connection Timed Out

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    Asked on June 25, 2020 at 02:20 AM

    Please assist as the Prepopulate Form link is down.  Error received is Connection Timed Out.  I am able to get on and view our forms on the main Jotform site so just the Prepopulate link is giving errors.

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    Answered on June 25, 2020 at 03:11 AM

    We are sorry for the inconvenience this may have caused. We have experienced a temporary issue with the widgets server and it has already been fixed by our backend team. The forms should be working normally now. 

    Please check and let us know if you need any further help. We will be happy to help.