Stuck with "Please wait" when clicking submit

  • Profile Image
    RockwellOnTheGo
    Asked on June 25, 2020 at 02:41 AM

    Hi, Support Team!


    customers couldn't submit an order form to us since they are stuck with "Please wait" after clicking submit.


    Please help. Thank you!

  • Profile Image
    Sonnyfer
    Answered on June 25, 2020 at 03:28 AM

    Hi there - Apologies for the inconvenience.

    I cleared your form cache and sent a test submission to your form. I was able to submit successfully.

    1593070029subsx.gif

    Could you please check again and let us know if the issue persists?

    If your form is embedded on a website, kindly share with us the URL so we can check.

    Looking forward to your response.


  • Profile Image
    RockwellOnTheGo
    Answered on June 25, 2020 at 03:53 AM

    Hi, 


    It's working properly now. Thank you!