What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by RockyMountainAnimalRescue on July 09, 2013 at 03:51 PM

    hello,i recently went over the free amount so upgraded

    will the forms that didn't come in via email now come in?


    thank you


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    JotForm Support

    Answered by Mike_T on July 09, 2013 at 06:15 PM

    Thank you for contacting us.

    We have removed your @gmail address from the bounced list, so the issue should be fixed for new email alerts.

    However, we can not repush email alerts that were not sent. As an alternative, you can use a Forward option that is available on the form Submissions page to forward some old submissions.

    I have also noticed that email service is not active on your domain, so you may want to update your JotForm account email address. It can be done from Account Settings page.

    Please feel free to contact us if you need any further assistance.