new fields not showing up in google sheets

  • Profile Image
    phonessg
    Asked on June 25, 2020 at 06:00 AM

    Had created new fields in my jotform.

    But they are not showing up in google sheets.

    I saw previous answers on the forums that talks about pushing the data.

    Can you push the data for this form?

    I dont want to change the sheet since many things are dependent on it.


    Thanks

    hari

  • Profile Image
    Sara_G
    Answered on June 25, 2020 at 08:51 AM

    Hi phonessg,

    I apologise for it.

    If I have correctly understood your question you have created new fields in your form that are not showing up in Google Sheets.

    When you add or remove forms fields you have to re-integrate your form to Google Sheets.

    Follow this link to do this: https://www.jotform.com/help/228-How-to-Integrate-Forms-with-Google-Sheets

    If you require further assistance please let us know.

    Regards.



  • Profile Image
    truman
    Answered on June 25, 2020 at 08:56 AM

    Hi,

    Rarely, integration with Google Sheets can cause this problem, and added new fields may not be seen on the sheet. Reintegration usually solves the problem. However, if you have concerns about the data you have, you can take a backup of the document and try to reintegrate. If there will be missing or faulty parts on your new sheet please inform us.

    If you require more information please let us know.