What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why is my email blocked?Asked by curiouskidsscience on July 09, 2013 at 04:15 PM
I have not been getting several of my customer requests via Jotform and I have just come to realize that my email notifications are not being sent and my email is blocked. Why is this?
We really apologize for the inconvenience that may have caused. Recently, Amazon made some changes about the bounces API which ending up hundreds of email addresses in our bounce list and your email is one of them. This is issue now fixed by our dev team and I've remove also the said email of yours in our bounce list and it should be working fine now.
If you need further assistance, do let us know.