What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I want to change the e-mail to who should receive submissions

    Asked by fcpltech on July 09, 2013 at 04:20 PM



    I have tried to change the e-mail of the person submissions should be sent to tcriswell@accs.net However, whenever I do a test, it always reverts back to pseabolt@accs.net I'm not sure what I'm doing wrong. 



    Jessica Barnes

    Frankfort Community Public Library


    Page URL:

  • Profile Image

    Answered by pinoytech on July 09, 2013 at 08:17 PM

    Hi Jessica,

    Are you just using the TEST button to check your form? If yes, submission would be automatically sent to account email address not on your form's recipient address. If you want to check your form if your form's notification work, I would suggest you to test your form on actual submission.

    I have made some test submission in your form. Can you please confirm if your received the submission that I've made?

    Thank you!