Long form text boxes not intergrating with Airtable

  • Pauline Bremer
    Asked on June 25, 2020 at 10:26 AM

    Hi,


    I use the Enterprise edition of Jotform and I'm having trouble with the Airtable integrations. Whenever I try to integrate a long text field with the long text field in Airtable, I see all of the HTML. I've tried toggling the "rich text formatting" on in Airtable, but the HTML is still showing up. Any suggestions?


    Pauline

    Jotform Thread 2411849 Screenshot
  • David JotForm Support
    Replied on June 25, 2020 at 1:04 PM

    Hi Pauline,

    I checked the Airtable integration and for long text field field the data is coming through in plain text:

    1593104508Capture1 Screenshot 10

    I have the long text field in the form mapped to a long text field in Airtable:

    1593104550Capture Screenshot 21

    Let us know if you have an example form we can check and we can take a look. Feel free to email us at "enterprise-support@jotform.com" for priority Enterprise support.