Long form text boxes not intergrating with Airtable

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    Pauline Bremer 
    Asked on June 25, 2020 at 10:26 AM


    I use the Enterprise edition of Jotform and I'm having trouble with the Airtable integrations. Whenever I try to integrate a long text field with the long text field in Airtable, I see all of the HTML. I've tried toggling the "rich text formatting" on in Airtable, but the HTML is still showing up. Any suggestions?


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    Answered on June 25, 2020 at 01:04 PM

    Hi Pauline,

    I checked the Airtable integration and for long text field field the data is coming through in plain text:


    I have the long text field in the form mapped to a long text field in Airtable:


    Let us know if you have an example form we can check and we can take a look. Feel free to email us at "enterprise-support@jotform.com" for priority Enterprise support.