Invalid PayPal account error

  • nikiel1010
    Asked on June 25, 2020 at 10:27 AM
    Next question....had someone fill out the form and click submit....it says
    invalid PayPal account. How do I rectify this?
  • Richie JotForm Support
    Replied on June 25, 2020 at 10:28 AM

    I have tested a cloned version of your form and I can't seem to replicate the issue on my end.

    Invalid PayPal account error Image 10

    Can you please check if the email address or PayPal account you're using is correct?

    Looking forward for your response.