I am creating a new form for my customers, however I need this form to be uploaded to a different database that I use with a third party company

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    Asked on June 25, 2020 at 01:30 PM


    We are trying to build a form where we can capture our customer information in order to be able to communicate with them better. 

    However, once the information is captured I need it to be able to be uploaded to another third party database in which our POS software is used. Is this possible?

    Thank you for your time and help

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    Answered on June 25, 2020 at 02:52 PM

    Hi Jdmj1991,

    Thank you for contacting Support.

    Please note that the form's submission data is stored in the Jotform database and is accessible from your form's submission page.

    Do you want form's submission data to be saved in your own database as well? Please note that there is no built-in feature to send submission data to your own database but with a little workaround, it is possible to achieve your requirement. There are actually multiple options available to send your submission data to the database:

    1. You can enable "Send Post Data" in your form preferences and then redirect to your own thank you page where you can read the submission data and save it in your own database. The following guide should help you:  https://www.jotform.com/help/213-Send-Submission-Data-via-Post-Method-and-Thank-You-Settings

    2. You can directly download the SQL file of your submissions and import them in your database: Make a search by clicking on the following URL to find available apps for your database type:  https://www.jotform.com/integrations/search/export

    I hope this helps.

    Do get back to us if you have any questions.