Getting a whoops message? Page is moved or unavailable?

  • Profile Image
    AJviolet
    Asked on June 25, 2020 at 01:38 PM

    I created a hyperlink with the link to my registration form. 

    However when you click through on my newsletter, It takes you to a Whoops page, saying that my form is not available or been moved. However if I copy and past my link, it takes me to the form just fine. 



  • Profile Image
    Kenneth_C
    Answered on June 25, 2020 at 02:45 PM

    Thank you for reaching support,

    Apologies for the inconvenience, I am able to access the direct form link as well, I'm curious on what is the hyperlink on the newsletter? Perhaps it's a typographical error.

    Can you send us a screenshot of the newsletter as well as the link of the newsletter so we can check?

    Here is how you can send the screenshot: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Best.

  • Profile Image
    AJviolet
    Answered on June 25, 2020 at 03:28 PM
    I believe we fixed it. Thank you


    ...