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    Not receiving email notifications for form submissions

    Asked by vdesai429 on July 09, 2013 at 05:27 PM

    For the past few days, I have stopped receiving email notifications for form submissions.  From reading elsewhere on the forum, I was told this had to do with a bounce list? Am I on the bounce list?  If not, is there any other fix?

     

    Thanks

    Submissions email email notifications bounce list
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    Answered by khrisell on July 09, 2013 at 10:44 PM

    Hello,

    cv.wedding831@gmail.com is NOT in the bounce list

    We had problem with our Email System which caused this to happen. 

    But Everything is in order now. Our developers resolved the issue.

    Kindly test a submission and see if you can now receive a notification email.

    If problem persists kindly let us know so that we could further investigate.

    Thank you for using JotForm.