What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Not receiving email notifications for form submissionsAsked by vdesai429 on July 09, 2013 at 05:27 PM
For the past few days, I have stopped receiving email notifications for form submissions. From reading elsewhere on the forum, I was told this had to do with a bounce list? Am I on the bounce list? If not, is there any other fix?
Hello,firstname.lastname@example.org is NOT in the bounce list
We had problem with our Email System which caused this to happen.
But Everything is in order now. Our developers resolved the issue.
Kindly test a submission and see if you can now receive a notification email.
If problem persists kindly let us know so that we could further investigate.
Thank you for using JotForm.