please email a business agreement

  • cassiezielke
    Asked on June 25, 2020 at 3:03 PM

    Can you please email a business agreement to Shelby.morrow@ethoscare.org


    Thank you!

  • John Support Team Lead
    Replied on June 25, 2020 at 4:11 PM

    Hello @cassiezielke - If you're referring to the BAA, it is only available if you enable HIPAA-compliance on your account.

    I can see that your account is currently on Silver subscription, if you want, you can enable HIPAA compliance. Once done, a HIPAA Welcome email will be sent to the email associated with the account, along with the BAA.

    Here's a guide on How-to-upgrade-to-HIPAA-Compliance.