Can you answer for me - we purchased a sliver program which I thought included HIPPA compliant forms, however this does not seem to be the case

Hi,

I checked your account and you're on the Silver plan. You can now apply for HIPAA compliance by following this guide: 

https://www.jotform.com/help/500-How-to-upgrade-to-HIPAA-Compliance

Please try it and let us know if you need further help.