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sales552Asked on June 25, 2020 at 4:24 PM
How does one turn off the captcha feature? We don't need it. The instructions linked here are no longer applicable. That option in not available in any of my 75+ forms.
https://www.jotform.com/answers/1468473-Card-Form-How-can-I-turn-off-captcha
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Amjad_AReplied on June 25, 2020 at 5:49 PM
Hi there,
Thank you for contacting Support.
Please follow the guide below to turn On/Off CAPTCHA.
Let us know if you have any further queries.
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sales552Replied on June 25, 2020 at 6:40 PM
That is the exact opposite of what I asked for.
Your response implies that the link contains instructions on how to remove/turn off the captcha. The link you provided does nothing to help me.
I want to turn off the captcha, remove it, never to be seen again! We don't need, nor want it. I use your platform for forms, why am i being forced to swallow this unwanted add-on? Tell us how to remove it, please.
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Vanessa_TReplied on June 25, 2020 at 8:03 PM
I see you have posted a related concern regarding reCaptcha on another ticket which is already forwarded to our backend team.
Since as what I understand you did not explicitly added the captcha field, then it looks like it is our anti-spam system that is showing off the captcha field.
I have added my notes on the related ticket, kindly make any follow ups on the ticket link below:
https://www.jotform.com/answers/2410225
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sales552Replied on June 26, 2020 at 11:04 AM
Thank you for your help. I can can confirm all is working well on our end now.