Discontinue/Disable my Payment

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    tdspj29
    Asked on June 25, 2020 at 05:53 PM

    Kindly assist to remove my credit card details from jotform as i do not need your service already. I tried to remove but unable to do so. Appreciate your guide as there will be charges soon. 

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    JohnRex
    Answered on June 25, 2020 at 06:42 PM

    I can see that you already cancelled the subscription. It will remain on Bronze until the service you paid for expires, which is tomorrow (EST).

    It will automatically be downgraded to FREE, so you need not to worry as there will be no autorenewals moving forward.

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    tdspj29
    Answered on June 26, 2020 at 10:19 AM

    Great. Cos last mth i got charge without knowing that we need to cancel it personally. Thanks

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    IvayloK
    Answered on June 26, 2020 at 11:00 AM

    Your account is on the Free subscription now.

    Let us know if you need any further assistance.