Square payment will not connect

Hello there,

Thank you for contacting Support.

Just to be clear, are you referring to this form, https://www.jotform.us/form/81572472484160?

I've cloned your form and was able to connect to Square without a problem.

I have also checked your form and it looks like your Square is already connected.

Let us know if this is an issue.

That is the correct form - I had to recreate  is using an old for that was already connect to a square account - however it is NOT the correct square account - I tested it and using an old form already connected worked - but when I disconnected and tried to connect to the correct square account - I get the same issue.

This is the same thing that happened to me ALL day today - when I first started with a new form.

Hey there,

Thanks for writing back to us.

I would like to suggest that you clear your form cache and try it again. To clear your form cache please following the steps on the guide below.

https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

Let us know if you are still facing the same issue.

Thanks.