Clicking signature link in Google Sheets shows error

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    Devin Setoguchi 
    Asked on June 26, 2020 at 12:35 AM

    I am having all my clients use this platform to sign their COVID waivers. When they do, their name is automatically added to my google sheets spreadsheet, including a link. When I click the hyperlink, it says "Unfortunately, the page you were looking for could not be found. It may be temporarily unavailable, moved or no longer exists. Please check your spelling and retry.". 

    For legal purposes, I would like to be able to click the link and see that they have agreed to it, with the date and the time. Is there a way to view this? Otherwise, it seems pretty pointless from a legal standpoint, I may as well have paper waivers? 

    Thank you for the help.

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    Answered on June 26, 2020 at 01:56 AM

    Please uncheck the restriction within your My Account > Settings page that requires log-in to view uploaded files.

    1578520015Jotform · My Account (1).png