Unable to verify account

TaNae
Asked on June 26, 2020 at 01:27 AM

I'm unable to verify my account using the link that was sent to me via email.
I also am having a hard time converting my PDF document into an online form.
gerardw

Jotform Support

Answered on June 26, 2020 at 01:59 AM

Hello,

You are unable to verify the account email, since your account is suspended.

Let me check this with our review team and I'll revert.

I have moved your question regarding PDF form to a new ticket link.

Here is the new link: https://www.jotform.com/answers/2413507
gerardw

Jotform Support

Answered on June 26, 2020 at 06:28 AM

Hello,

We apologize for the inconvenience.

Your account was mistakenly suspended by our phishing detector tool.

We have activated your account.