PayPal Business > Card Form: unable to enter the credit card number.

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    Solvsoccer
    Asked on June 26, 2020 at 03:22 AM

    Costumer is unable to enter the credit card number. Please assist asap, its our last day of camp registration and im unable to collect payments. 


    Thanks 

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    Sonnyfer
    Answered on June 26, 2020 at 04:36 AM

    Hi - Apologies for the inconvenience.

    I cloned your form and was able to replicate the issue. Allow me to escalate this to our backend team for fixing. We will notify you here as soon as we have an update.

    Thank you for understanding.

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    Sonnyfer
    Answered on June 26, 2020 at 09:34 PM

    Thanks for your patience.

    We received feedback from our developers that the issue caused by the change made on PayPal's side. Due to those changes, we changed a few code pieces on our side to fix the issue.

    I revisited your form and it's now accepting number inputs.

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    If you need further assistance, please let us know.