Autoresponder emails gets deleted

  • demoemail1001
    Asked on June 26, 2020 at 6:27 AM

    Everytime I create autoresponder email in settings it gets deleted and shows default 2 autoresponder templates. 

    Why this issue?

    Jotform Thread 2413748 Screenshot
  • Ivaylo JotForm Support
    Replied on June 26, 2020 at 7:16 AM

    I checked your form and noticed that currently, you have 2 autoresponders on the form. Were you able to fix it?

    1593169875chrome VKVr8u1kSP Screenshot 10

    If the issue still persists, please try to use a different browser. In order to double check, you can also try the incognito mode (Ctrl+Shift+N).

    Let us know if you need any further assistance.