Terms & Conditions widget: Not able to submit in older versions of IE if required

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    Asked on June 26, 2020 at 07:27 AM

    Hello Everyone

    We have again a problem with our form in Internet Explorer.

    Here our form does not work, also the visualisation is completely different than in Google Chrome.

    Here the link to our form: https://www.buschvacuum.com/documents/10180/528632/registrierung_produktvorstellung_02-07-2020.html/072a79cb-3a2c-4f76-89d6-5de2da0840ca

    Internet Explorer displays a message saying that not all fields are filled in - which is not the case. Can you please take care of this? Most of our customers unfortunately use Internet Explorer.

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    Answered on June 26, 2020 at 08:11 AM

    Greetings and thank you for your message.

    We apologize for the inconvenience.

    I have tested the cloned version of your form, and I was able to replicate the problem.

    The problem seems to be in the Terms and Condition widget. When it's set as required, it displays the error.

    I will forward this problem to our Developers, and as soon as we hear back from them, we will let you know.

    Thank you for your patience.