Account says locked due to 5 attempts

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    Justin Lang 
    Asked on June 26, 2020 at 09:07 AM

    username is diabetes_ms

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    Sam_G
    Answered on June 26, 2020 at 09:17 AM

    Hi Justin,

    I have checked your account and it seems to have been locked due to the failed attempts to log in. I have unlocked it so you may try logging in again, you can also change your password following this guide: https://www.jotform.com/help/489-How-to-reset-JotForm-account-password.

    Let us know if you need further assistance.