How to avoid jot form branding with the " save and return" option ?

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    Marine D 
    Asked on June 26, 2020 at 10:06 AM

    Hi all, 

    We're are in the middle of building our form, with an IT manager who is adapting as much as possible the layout and typo to our graphical charter. 

    I do have a question about the save and return option : we don't want this " jot form " branding to appear like this on our form, is it possible to customize and change the appearing of this pop up page ( attached ) ??

    It was indicated on your website that by paying a pro account there would be no more jotform branding and fully customizable, so why it's still the case ? ..

    Thank you in advance for your help, 


    1593180165Capture jotform.JPG

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    Answered on June 26, 2020 at 10:43 AM

    Hi, thank you for reaching out to us.

    Please note that this page will not be shown to users who have registered and logged in to his Jotform account. However, it will be visible to users who don't have a Jotform account.

    With your concern, I have already forwarded your request to our backend team. Please note that we cannot give an ETA when this feature would be added however, we will keep you posted via this thread.

    Thank you.