I acidently deleted my forms

  • infotfig
    Asked on June 26, 2020 at 10:12 AM

    I need to restore my forms without having to pay to do that.  What can I do ?

  • Jimmy_D
    Replied on June 26, 2020 at 11:07 AM

    To restore your form, access your trash folder, select the form, and click restore. You currently have seven active forms on your account (2 forms over the limit of the free account); you won't be able to restore the deleted forms unless you disable the active forms, or upgrade to a paid plan. 

    Related guides.-

    How-to-Restore-Deleted-Forms

    How-to-Enable-Disable-a-Form

    Let us know if you have more questions. 

  • infotfig
    Replied on June 26, 2020 at 11:28 AM
    Ok so if I get the 20 dollar a month will I be able to restore it then? And can I also cancel at anytime? And if I do cancel will my folders I restored still be there to use ?
    ...
  • BJoanna
    Replied on June 26, 2020 at 12:53 PM

    I saw that you upgraded your account and that you restored the forms. I also saw that you cancelled your subscription. The forms will remain active and inside of My Forms folder after the account gets downgraded, unless you delete them again. 

  • infotfig
    Replied on June 26, 2020 at 1:28 PM
    Ok thank you
    ...