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infotfigAsked on June 26, 2020 at 10:12 AM
I need to restore my forms without having to pay to do that. What can I do ?
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Jimmy_DReplied on June 26, 2020 at 11:07 AM
To restore your form, access your trash folder, select the form, and click restore. You currently have seven active forms on your account (2 forms over the limit of the free account); you won't be able to restore the deleted forms unless you disable the active forms, or upgrade to a paid plan.
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Let us know if you have more questions.
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infotfigReplied on June 26, 2020 at 11:28 AMOk so if I get the 20 dollar a month will I be able to restore it then? And can I also cancel at anytime? And if I do cancel will my folders I restored still be there to use ?
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BJoannaReplied on June 26, 2020 at 12:53 PM
I saw that you upgraded your account and that you restored the forms. I also saw that you cancelled your subscription. The forms will remain active and inside of My Forms folder after the account gets downgraded, unless you delete them again.
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infotfigReplied on June 26, 2020 at 1:28 PMOk thank you
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