I accidentally deleted my form but not able to restore it. It says that I need to upgrade account.

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    Asked on June 26, 2020 at 12:26 PM
    Ok so I accidentally deleted my folders and want to restore them but its telling me that I have to upgrade in order to do that.  Is there any other way without having to pay or can I pay one time restore the folders than delete subscription and still have the folders I restored?
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    Answered on June 26, 2020 at 12:26 PM

    Do you mean to say that you have deleted a form and want to restore it? Please note that free account has limit of 5 forms. When you downgrade your account to free plan, all your existing form will continue to work as expected. Its just that you cannot create new form, restore deleted form or unarchive forms.

    To restore any deleted form, you need to upgrade your account as you have already exceeded the form limit of free plan.

    Hope this helps.

    Do get back to us if you have any questions. 

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    Answered on June 26, 2020 at 01:28 PM
    Ok thank you so much for your help