My weekly website stopped speaking with my jotforms

  • redrangeraz
    Asked on June 26, 2020 at 12:35 PM

    The tournament entry form on our website, created in jotform, is not connecting from our website.  I tried to re-connect my weebly website to jot form, but it doesn't work.

    When I click to connect, it directs to the following address, kenneth.jotform.pro, and I get the following message "file not found"

    Is this my problem or yours?

  • Basil JotForm Support
    Replied on June 26, 2020 at 2:28 PM

    Hi,

    I am not sure what issue is, I am opening your website and I can see the form there and it seems to be working without showing any errors. 

    Could you please explain the issue in more detail and provide screenshots if possible?

    You can follow the guide below to post screenshots:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Please let us know if you require further assistance.