Form is only allowing one entry

  • mymobilewallstreet
    Asked on June 26, 2020 at 1:19 PM

    my form is not working it states only one entry allowed. how do i fix this?

  • Lorenz JotForm Support
    Replied on June 26, 2020 at 3:00 PM

    Hi,

    I've checked your form and it seems that you have Unique Submission enabled to check browser's cookies. What happens is, it will only allow a certain user to submit the form once, if they're using the same cookies.

    1593197916397398c9 de41 4277 b35d 02797f Screenshot 10

    To fix the issue, you will have to disable it or set the Unique Submission to No check. 

    159319799089c3863f 9994 41d9 a8e0 a70846 Screenshot 21

    I hope this helps. If you need any further assistance, please let us know.