What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can respondents save forms and then complete them later?

    Asked by ascjadv on May 02, 2011 at 07:42 PM
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    JotForm Support

    Answered by NeilVicente on May 02, 2011 at 08:13 PM


    This can be made possible by creating an autoresponder and adding the edit link in it. What happens is the respondent receives an email with the information they have submitted and a link to the page where they can edit the submission. The downside to this is that they cannot skip a required field before saving.

    1.  Go to Setup & Embed > Email Alerts > Add New Email

    2.  Choose Autoresponder, click Next

    3.  Fill in Sender and Recipient details then click Next

    4.  Insert the edit link to the autoresponder. Watch this short video for reference (Note: Disregard the first action in that video)

    5.  Save your form

    Hope this post answered your question. If you have further questions or if you need clarifications, please let us know. Thank you.


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    Answered by guest_22895297375066 on October 19, 2012 at 03:52 PM

    hello, this works really well for me, but when my visitor clicks the link it redirects them to the jotform form, not my website with the embedded form. this makes my visitors doubt whether it's a scam or not and of course it doesn't look very professional to my company. i would like to know if there's a way to relink them to my website where they can see the form embedded and with their information. (hope i'm clear enough)

    thanks in advance!

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    JotForm Support

    Answered by NeilVicente on October 19, 2012 at 04:10 PM


    This guide is a little outdated. We already have a real form-saving feature, but it requires a two-form setup to properly identify the user and load the saved (yet unfinished) form for completion.

    Here's a guide to implementing that solution:


    Feel free to contact us if you need assistance specific to your form. Also, we'd appreciate it if you can open a new thread for it instead of posting on this topic.

    Thank you and have a great weekend!