Our user has been trying to submit a form and is receiving the attached error

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    rlaws
    Asked on June 26, 2020 at 02:20 PM

    Hello,

    A user has been trying to submit this form and is receiving the same "This site can't be reached" error. I have attached a screenshot to this support ticket. Any suggestions for how they can solve this issue?

    Thank you

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    Welvin
    Answered on June 26, 2020 at 03:56 PM

    We apologize for the inconvenience.

    This is not a problem in the form, but with the user's network configuration/settings. Please suggest them to troubleshoot it by following the steps from this page:

    https://errofix.com/solutions/err-connection-closed-error-chrome/