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DIQuotesAsked on June 26, 2020 at 7:17 PM
I have followed all steps for integration into Salesforce using API. My submissions are not appearing in Salesforce as leads, I have removed the integration and resubmitted it, modified field mappings and configurations and submitted several test jotform submissions.
I cannot locate where the error or disconnect is causing these records to fail.
Please reach out for support...
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Patrick_RReplied on June 26, 2020 at 10:07 PM
Hi! I believe that you're referring to this form: https://www.jotform.com/72405729397163
I noticed that you haven't set a Campaign ID in your Salesforce integration (as shown in the screenshot below).
Please re-integrate your form with Salesforce, this time with a Campaign ID.
Please use this guide to find your Salesforce Campaign ID: https://www.jotform.com/help/382-How-to-Find-Your-SalesForce-Campaign-s-IDIf this doesn't solve your issue, let us know.