I cant connect Jotform in my website in weebly

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    janetmoreno
    Asked on June 26, 2020 at 07:18 PM

    1593303137106227212_304157320790600_74961593303148106169528_780726998998585_10931593303164105968748_1010214842730005_354I cant connect Jotform on my website in Weebly. I don't know why is disconnected and I can't connect it again. I have to copy the code but now the form has the branding as the free version and I am paying the bronze plan

    I have attached the photos

     

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    Vanessa_T
    Answered on June 26, 2020 at 09:26 PM

    I could not see a Jotform on the link you have provided, however, I was able to see a Jotform from this link: https://www.wtsrecruitment.com.au/request-form.html

    If this is not the form you are referring to, kindly share to us the exact URL where the form is embedded. Also, please elaborate on what you meant by can't connect.

    Please share a screenshot and annotate so we can understand your concern clearer.

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)

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    janetmoreno
    Answered on June 26, 2020 at 10:28 PM
    Hi please find attached the screenshot, as you see everytime I try to contact the app the show me at the end a blank page
    Yes in my website I have 3 forms you sent me one of the link.i have to copy the code to have the add in the website because I can't connect the app with Weebly as a tool.
    However when I copy the code show that my forms are in free version with your branding
    [Image]
    [Image]
    [Image]
    Janet Moreno
    WTS Recruitment
    M:0431827723
    www.wtsrecruitment.com.au
    ________________________________
    ...
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    Vanessa_T
    Answered on June 27, 2020 at 12:26 AM

    Unfortunately, we cannot accept email attachments. To share a screenshot, please follow the guide below:

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)

    everytime I try to contact the app the show me at the end a blank page

    If I understand this correctly, when you submit the form, you see a blank page? If yes, we would also like to make test submissions directly on your form.

    You mentioned you have 3 forms, kindly share the other 2 URLs as well where the form is embedded.

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    janetmoreno
    Answered on June 27, 2020 at 01:28 AM
    Hi
    When I try to connect to Weebly website open this blank page https://kenneth.jotform.pro/landing/weebly/oauth.php?user_id=50729507&timestamp=1593221407&site_id=826735407740291232&hmac=cdbd040535be5ed70e1c8dd5ba505dae39bd5ac01b65460b0ec4b8b678fe28e3&version=4.0.0&callback_url=https%3A%2F%2Fwww.weebly.com%2Fapp-center%2Foauth%2Fauthorize
    My forms are here
    https://www.wtsrecruitment.com.au/job-application.html
    https://www.wtsrecruitment.com.au/request-form.html
    https://www.wtsrecruitment.com.au/submit-your-interest.html
    Thanks
    Janet
    ________________________________
    ...
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    Vick_W
    Answered on June 27, 2020 at 02:44 AM

    Hi Janet,

    Thanks for writing back to us.

    Please let us know if we can process some test submissions on your forms for testing purposes?

    Please send us the screenshots using the guide below.

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Looking forward to your reply.

    Thanks.

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    janetmoreno
    Answered on June 27, 2020 at 08:18 PM

    You have the photos there

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    janetmoreno
    Answered on June 27, 2020 at 08:28 PM
    I tried to send you the screenshot and I got a blank page saying Not authorized
    Kind regards,
    Janet Moreno
    ________________________________
    ...
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    Vanessa_T
    Answered on June 27, 2020 at 09:57 PM

    Please note that if you simply want to embed your form to your Weebly site, you can do so by following this guide:

    Adding-a-form-to-Weebly

    I can see those three forms are properly embedded. Can you please explain in detail what's the purpose of the Connect button you are trying to process?

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    janetmoreno
    Answered on June 27, 2020 at 10:28 PM
    The branding is still there. In my forms say powered by Jotform
    I am paying to avoid that.

    Janet Moreno
    WTS Recruitment
    M:0431827723
    www.wtsrecruitment.com.au
    ________________________________
    ...
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    Vanessa_T
    Answered on June 27, 2020 at 11:35 PM

    Since your last post is of a different topic, I have moved it to a separate ticket and will respond to you in the ticket link below shortly:

    https://www.jotform.com/answers/2416572