Frozen?

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    eve.m.d.gordon
    Asked on June 26, 2020 at 09:14 PM

    Heya!


    I'm not able to find where to edit my forms... when i got to my forms i can see a list but can't click on any of the forms... is this me being silly or a glitch in the system?

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    Amjad_A
    Answered on June 26, 2020 at 11:15 PM

    Hi there,

    Thank you for contacting Support.

    Upon checking your forms we have not found any issues with the edit option and it's workly perfectly. Please make sure to clear your browser cache or try with a new browser. 

    Please try the above and if the issue persists add screenshots so that we can investigate it further. 

    Looking forward to your response.

  • Profile Image
    eve.m.d.gordon
    Answered on June 27, 2020 at 12:28 AM
    Heya!
    I cleared my cache but you might have an issue with Firefox?
    Thank you!
    Eve
    ...
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    Vick_W
    Answered on June 27, 2020 at 02:53 AM

    Hi Eve,

    Thanks for writing back to us.

    I've checked on firefox and it is working fine here. Have you tried it on a different browser? Also can you please tell us the device that you are having this issue on? Please clear your form cache as well and try again. Here is how you can clear your form cache.

    Looking forward to your reply.

    Thanks.