Processing payment

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    letusbreathe
    Asked on June 26, 2020 at 10:03 PM

    For some reason, suddenly all of my orders are not processing payment and they are becoming incomplete orders. they were working fine before. How do I fix this?


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    gerardw
    Answered on June 26, 2020 at 11:24 PM

    Hello,

    I can see that only three orders placed today were shown under the incomplete submission.

    Here is a guide on how to view the Incomplete payments: How-to-View-Incomplete-Payments-in-Submissions-Page 

    Incomplete submissions/payments occur when the browser closes before payment can be completed.

    You can check the IPN status on your PayPal account and try to resend them again as explained here: Paypal-Incomplete-Payments-FAQ