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LeadCollegeAsked on June 27, 2020 at 1:38 AM
Hi, please assist.
We are trying to add the default image in our form but its not reflecting correctly on our website.
How can we fix this
https://leadcollege.edu.au/assessment-submission-extension-form-2/
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Vick_W Jotform SupportReplied on June 27, 2020 at 3:56 AM
Hey there,
Happy to help you today.
I've checked the form on your website and its standalone version. I'm not exactly sure how it is not fitting correctly. Will really appreciate it if you can elaborate on how exactly you want it?
Please send some screenshots as it will be the best way for us to understand what you are trying to achieve. Here is how you can send us a screenshot in our support system.
https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
Looking forward to your reply.
Thanks.
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LeadCollegeReplied on June 27, 2020 at 4:23 AM
hi, basically we would like to see the default image of the gile and behind people..what changes can we do so it reflects correctly with the form
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Vick_W Jotform SupportReplied on June 27, 2020 at 6:08 AM
Hey there,
Thanks for writing back to us.
I've created a clone of your form and have done some changes. Please have a look at the form on the link below and if this is what you are trying to achieve then you are most welcome to clone the form and use it.
https://form.jotform.com/201782344023952
Here is how you can clone a form using a URL.
https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
Looking forward to your reply.
Thanks.
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LeadCollegeReplied on June 27, 2020 at 4:38 PM
HI Vick that's great thank you..but we have 15 other forms... Would this all need to be designed again to get this look on our website?
https://leadcollege.edu.au/application-for-credit-transfer-national-recognition/
https://leadcollege.edu.au/assessment-submission-extension-form-2/
https://leadcollege.edu.au/complaints-and-appeal-lodgement-form-2/
https://leadcollege.edu.au/course-withdrawal-deferral-amendment-form-2/
https://leadcollege.edu.au/enrolment-extension-application-form-2/
https://leadcollege.edu.au/incident-injury-report-form-2/
https://leadcollege.edu.au/internal-course-transfer-application-form-2/
https://leadcollege.edu.au/student-contact-details-form-2/
https://leadcollege.edu.au/leave-of-absence-form-3/
https://leadcollege.edu.au/refund-application-form/
https://leadcollege.edu.au/transfer-of-campus/
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Mike_G JotForm SupportReplied on June 27, 2020 at 8:11 PM
Yes, the changes my colleagued applied to the cloned version of the form you linked initially need to be applied to your other forms one-by-one.
Can you try doing the steps on each of your forms to fix the issue, please?
1. Go to the Advanced Designer page of your form from the builder page.
2. On the Advanced Designer page, check the Fixed and the Cover Page Background options under the Background Image section of the Design tab.
Please do not forget to save the changes after.