Folks complaining about very slow if not impossible to Edit Submissions

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    afcpool
    Asked on June 27, 2020 at 03:53 PM

    I tried editing one for a user, but after hitting submit button, just says Please Wait for very long time -- maybe 10 minutes!-- before it processed.

     

     

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    jonathan
    Answered on June 27, 2020 at 07:27 PM

    We apologize for inconvenience. I test on your form and I also noted the slow loading of the form. When I checked the form on the Form Builder, I found that there were Conditions on the form that only have error on them.

    Example:

    1593300331zzz 2020-06-28 07.22.38.png


    I suggest removing/deleting or fixing those conditions that only have error on them. Those errors could be contributing to the issue the form was having.

    Please let us know if issue persist even after doing all these already.

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    afcpool
    Answered on June 28, 2020 at 10:12 PM

    Fixed the conditionals showing errors, but that hasn't improved the performance.

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    Vick_W
    Answered on June 29, 2020 at 12:40 AM

    Hey there,

    I'm looking into this for you and will get back to you shortly.

    Thanks.

  • Profile Image
    Vick_W
    Answered on June 29, 2020 at 12:48 AM

    Hey there,

    Thanks for writing back to us.

    I've checked your form and it is indeed very slow. On both the first time when submitting it and also on editing. The only possible reason I could find is the number of times you are using Inventory Widget in it. It is taking so long to load as the form is utilizing all the resources to load all the widgets. 

    Thanks.