The embedded form does not work

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    hitemplesisterhood
    Asked on June 27, 2020 at 06:18 PM

    I'm so hoping you can help me.


    I have created my form here, connected it to my square account, clicked on 3rd party extensions [weebly] gotten the embedded code, added that code to my website. 


    The form looks great--It just does not work!!  I have tested it numerous times with my credit card, and it won't take money?  

    Can you please help me?

  • Profile Image
    gerardw
    Answered on June 27, 2020 at 09:38 PM

    Hello,

    Your Square integration setup is incomplete as the Business Location is not selected.


    15933082332806_1.png

    Please disconnect Square on the form and reconnect.


    This time DO NOT FORGET to select the Business Location as it is important for the payment integration to be completed.

    Do test and let us know the update.

  • Profile Image
    hitemplesisterhood
    Answered on June 28, 2020 at 03:28 AM
    With the free account, how many payments can I take per month?
    ...
  • Profile Image
    gerardw
    Answered on June 28, 2020 at 06:22 AM

    Hello,

    Please note that the Free plan has payment submission limit of 10 payments by default.

    However, if you add Square payment tool in the form to receive payment submissions, the payment limit is same as your account submission limit. That means in free plan, you can receive 100 payment submissions (100 payments for your form) through the Square payment tool. 

    However, if you switch to any other payment integration, your limit will become 10 payment submissions each month.

    Here is a related guide: https://www.jotform.com/help/459-How-to-Integrate-Form-with-Square