My account has been suspended

  • Brittnee Harris
    Asked on June 28, 2020 at 12:31 AM
  • VincentJay
    Replied on June 28, 2020 at 2:03 AM

    Sorry for the inconvenience.

    Your account got suspended. Upon checking your forms, I didn't see any form fields that violate our terms of use. https://www.jotform.com/terms/

    I activated your account back to good status. Please check it again and let us know if you need further help. 

    Thank you.

  • VincentJay
    Replied on June 28, 2020 at 2:27 AM

    Sorry for the confusion. 

    You need to update your form that is asking for sensitive information and add the widgets my colleague provided on one of your tickets.

    Thank you.