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BITmarketingAsked on June 28, 2020 at 1:01 PM
We are downloading the forms to move into our customer files and they need the signature included. The signature appears electronically, but when we go to download a pdf, the signatures do not transfer over. If I go to the inbox the signature shows on the PDF. I need it to be on the PDF that is attached to the email generated.Can this be fixed?
A signature is not appearing on the PDF that is emailed to our CSR
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Welvin Support Team LeadReplied on June 28, 2020 at 2:32 PM
We apologize for the inconvenience.
I see my colleague has addressed this through your other ticket below. Kindly check.
https://www.jotform.com/answers/2416899-Signatures-not-showing-on-forms-when-emailed