Why has my account been suspended?

  • Ezzeldin Islam
    Asked on June 28, 2020 at 5:10 PM

    My Account is suspended, please i want to reactivated.  

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  • Amin JotForm Support
    Replied on June 28, 2020 at 5:26 PM

    Hi there, Ezzeldin!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience you may have encountered.

    Your account was suspended due asking for login credentials on your form "Responsive Layout - General Inquiry Contact Form" as shown below:

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    Kindly note that collecting such data is strictly not allowed according to our Terms of Use.

    I've successfully removed the offending form and reactivated your account. You may login now with no issues at all.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.