Why has my account been suspended?

  • Profile Image
    Sam 
    Asked on June 28, 2020 at 05:52 PM

    Dear Jotform


    I got a suspension on my account , and i didnt do anything , please remove for me the ban , all my work become on you successful website 


    Thank You 

  • Profile Image
    Amin_N
    Answered on June 28, 2020 at 06:17 PM

    Hi there, Sam!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience you may have encountered.

    Kindly be informed that your account has been suspended due to phishing activity within your form in which you ask users for "login credentials and unauthorized payments for PUBG tournaments".

    Furthermore, online Form Builders, including Jotform, are sometimes being used for identity theft and we go to great lengths to prevent this. That's why collecting these types of data is considered as phishing activity, as stated in our Terms of Use.

    Your account has been permanently suspended. There's no way for you to retrieve access to it again.

    Your understanding is most appreciated.