Facebook says I have 11 completed registrations but it shows zero submissions in my JotForm

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    shelach
    Asked on June 28, 2020 at 05:53 PM

    Facebook says I have 11 completed registrations but it shows zero submissions in my jotform. What could be the cause?



    This is a re-post of a comment on How to View Form Submissions

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    Flavio_A
    Answered on June 28, 2020 at 06:11 PM

    Hi shelach

    Could you please specify which form you are referring to and the Facebook page where it is currently embedded?


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    shelach
    Answered on June 29, 2020 at 12:28 AM
    My firm the bright sublime advanced day skin cream and it's linked to my
    Facebook pixel
    ...
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    Sonnyfer
    Answered on June 29, 2020 at 03:24 AM

    Thanks for providing the form name. I checked it and it seems that you don't have any submissions yet.

    Could you please provide a screenshot that says you have 11 completed registrations?

    Guide: How-to-Post-Screenshots-to-Our-Support-Forum 

    Moreover, kindly check from your Facebook Pixel if it's properly linked to your form https://www.jotform.com/92244648562564.