I need to downgrade my account, please assist. Thank you!

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    anclawson
    Asked on June 29, 2020 at 07:49 AM
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    truman
    Answered on June 29, 2020 at 08:36 AM

    Hi,

    You can downgrade your account by following the steps below;

    1-Login to your account and click to your avatar to reach settings option.

    2- In the setting menu, you'll able to see the Billing option.

    15934339392019-11-22-004.png

    3- When you open the 'Billing' page, there will be several payment options and a starter option. You can downgrade to the starter option and cancel the subscriptions.

    When you finish the downgrading, there will be no charge in the following months and your free account status will be activated in the next payment month. 

    You can also reach to detailed information about downgrading option from here

    Please let us know if you require more information.