Wrong address on receipt

  • djcleve
    Asked on June 29, 2020 at 7:55 AM

    Why are some of my users are saying their receipt have the incorrect address however when I review the sheets it's correct?

  • Bojan Support Team Lead
    Replied on June 29, 2020 at 9:32 AM

    Greetings and thank you for your message.

    Can you please let us know, are they seeing the wrong address in the Autoresponder email? Please send us some IDs of submissions where the address is not correct so we can investigate further. You can click here to see where to find the submission ID.

    Thank you for your cooperation.