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dianalc99Asked on June 29, 2020 at 9:08 AM
Good morning, is there a setting to undo information being hidden on emails? I recently switched over to HIPPA compliance and now all email's info is being hidden, which is very inconvenient. Thank you.
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VincentJayReplied on June 29, 2020 at 10:33 AM
Hi,
Your account is HIPAA compliant and that's the reason why there's a message about privacy.
You can unprotect the form fields that you want to show on your email by following this guide: https://www.jotform.com/help/518-How-to-set-PHI-fields-on-your-forms
Please try it and let us know if you need further help. Thank you.