We upgraded and purchased a package, but I don't see any additional form fields, etc. The purpose of upgrading was to make sure our forms were HIPPA c

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    ronnenunley
    Asked on June 29, 2020 at 03:03 PM
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    Niko_N
    Answered on June 29, 2020 at 05:17 PM

    Greetings,

    Your current subscription (SILVER) includes HIPAA Compliance. However, please note that HIPAA Compliance is not automatically enabled on your account once you upgrade to a relevant subscription. Thus, to enable HIPAA Compliance on your account, please follow instructions given in this guide below:

    https://www.jotform.com/help/500-How-to-upgrade-to-HIPAA-Compliance

    Please check and let us know if you need any further assistance.

    Thank you in advance!