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  • Profile Image

    Help with page conditions...

    Asked by tr1n1tyHealth on July 10, 2013 at 11:35 AM

    Hi, 

    I have a form that includes a LOT of pages. I've set up some basic conditions in order to jump to certain pages in my form based on a check box (see screen shot). 

    I'm successful in having the pages jump if the user only selects ONE check box, but I'm not sure what conditions to set up if a user selects several check boxes. I want to hide any pages they did NOT select.

    How do I do that?

     

    Thanks, 

    Kristen

    Screenshot
    jump check select thanks
  • Profile Image
    JotForm Support

    Answered by Welvin on July 10, 2013 at 01:46 PM

    Hi Kristen,

    Can you please let us know what pages each of the options goes to? Example: Option 1 skip to Page 2. Option 2 skip to Page 4.

    Basically, you just need to choose "Skip to a page or end of the form" when setting up the Conditional Logic and repeat the process for each option/pages

    Thanks

  • Profile Image

    Answered by tr1n1tyHealth on July 10, 2013 at 01:51 PM

    "Basically, you just need to choose "Skip to a page or end of the form" when setting up the Conditional Logic and repeat the process for each option/pages"

    Yes, I've done that so far. Here's what I currently have set up:

    Option 1 skips to page 5

    Option 2 skips to page 10

    Option 3 skips to page 16

    Option 4 skips to page 19

     

    The problem that I have is the user can select more than one of those options. If they select option 2 and 4, it will skip to option 2; however, when they finish option 2, it doesn't skip to option 4...it just goes to whatever the next page is in the form. 

    So, I'm stuck on how to create the condition that will only show the options (pages) the user selects...when they select more than one option. 

    After they complete the forms for the options they selected, all pages need a condition to go to page 20. 

    Does that make sense?

    Thanks, 

    Kristen

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    JotForm Support

    Answered by Welvin on July 10, 2013 at 03:33 PM

    Hi Kristen,

    Unfortunately, our Skip To Conditional Logic is best with Radio Button and Dropdown Fields. In short, Single Selection only. If you'd like your user/customer to select more than one option, I'd suggest using the Form Collapse Tool and Show/Hide Conditional Logic.

    Also, I've check your forms and I can't see the options per your screenshot. You only have Dropdown field with Three (3) options. Where's the original form?

     

    Thanks

  • Profile Image

    Answered by tr1n1tyHealth on July 10, 2013 at 03:41 PM

    Well, shoot. 

    Here's a link to my form: http://form.jotform.us/jsform/31895670499169

  • Profile Image

    Answered by tr1n1tyHealth on July 10, 2013 at 03:42 PM

    I didn't use the Form Collapse option because this is a SUPER long form if I do that. I was trying to break it up into smaller pages so that it didn't seem so overwhelming to the user. 

  • Profile Image
    JotForm Support

    Answered by Welvin on July 10, 2013 at 06:18 PM

    Hi,

    Unfortunately, I couldn't think of any possible workaround for that. It is either you'll setup the form to use the Radio Button or Dropdown for "Single" selection" or use the form collapse for that options.

    Or, both? Check this out: http://www.jotformpro.com/form/31907367677972. Let me know your thoughts.

     

    Thanks

  • Profile Image

    Answered by tr1n1tyHealth on July 11, 2013 at 09:34 AM

    I like what you did! How did you do it? And how do I get it to show page 20 at the end?

    Thanks!

    Kristen

  • Profile Image
    JotForm Support

    Answered by Welvin on July 11, 2013 at 11:45 AM

    Hi Kristen,

    I've made a few a changes to your form as I could see, you'll need that. I would suggest cloning back my form by following this guide: How to Clone a Form. Check the Conditional Logic and the form settings, you'll see the changes.

    Let us know if you need any further assistance.

    Thanks

  • Profile Image

    Answered by tr1n1tyHealth on July 11, 2013 at 01:21 PM

    Thanks.

    I did run into a problem. When I go into your form it no longer skips (shows) the selected options...it's just going to a blank page. Do you know what happened? It worked earlier today.

    Thanks,

    Kristen

  • Profile Image

    Answered by tr1n1tyHealth on July 11, 2013 at 04:43 PM

    I've got everything working now! Thank you so much for all the help...and for responding so fast!!

    Kristen