Need help understanding HIPAA compliant forms

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    Asked on June 29, 2020 at 03:39 PM


    I need help with Hipaa compliance.   We have a specific form we want to make compliant, but not the others.  

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    Answered on June 29, 2020 at 06:28 PM


    Unfortunately, we cannot allow using regular forms in HIPAA Compliant accounts. That is, if you want to make one of your forms compliant, you need to enable HIPAA Compliance on your account. However, when HIPAA is enabled on the account, all the forms become compliant as well. 

    The only option you may use is to set all the fields as "Not Protected" on the forms where data should be visible in email notifications. We will deliver "Not Protected" data with Notifications and AutoResponder HIPAA compliant emails

    Please check this guide below about that feature:

    If this won't work for you and also want to avoid rebuilding those forms, you may create another account and we can move that form there will all the data included. Then, you can upgrade that account to the HIPAA compliance.

    Please check and let us know if you need any further assistance.

    Thank you in advance!