-
jesseboydAsked on June 29, 2020 at 4:29 PM
I have my form sending a webhook to Zapier. The form submissions that contain apostrophes are displaying them as '.
This formatting is getting passed on to the destination.
Any tips on how I can fix it? It's possible to occur in one of many text fields.
-
Ariel JotForm SupportReplied on June 29, 2020 at 7:33 PM
Greetings,
Thank you for contacting Support.
I'm currently looking at your form, I'll update you on this same thread as soon as I have some news. -
Ariel JotForm SupportReplied on June 29, 2020 at 8:28 PM
Greetings,
Thank you for reaching out.
I have cloned your Maintenance Request form and wasn't able to reproduce the issue.Nonetheless, try adding a Formatter on you Zap (Formatter by Zapier > Text) to fix your issue.
Select Convert valid HTML to Markdown, then select your affected fields as Values.
Here's a little test to see a preview of the formatter's result.
Before:
After:
Please give it a try and let us know how it goes.