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f1temploAsked on June 29, 2020 at 4:49 PM
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Welvin Support Team LeadReplied on June 29, 2020 at 5:10 PM
Thank you for the details.
As I have mentioned in the original ticket, I was able to replicate this problem. But then I realized it is not a bug in the widget, but a problem with the custom CSS codes that was injected in the form.
I have fixed that in your form. You should not get a duplicate this time again.
I have fixed it by adding pointer-events: none; in the custom CSS codes:
Thanks again.
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Welvin Support Team LeadReplied on June 29, 2020 at 5:28 PM
I just realized the changes did not work. I'll check this again, and let you know. Again, this is not a bug in the widget, but a problem with the custom CSS codes.
Thanks
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f1temploReplied on June 29, 2020 at 9:28 PMWelvin. pay attention to the topic and answers (the problem and when the
form is sent (which arrives in the email)
if you add the three teams (mandatory) and then go back and change the
teams again, it will contain 6 options.
the big problem of your support. that you are amateurs (imagine things and
write nonsense), first take the test and then answer, so in a single ticket
and the problem is solved!
Em seg., 29 de jun. de 2020 às 18:28, JotForm
escreveu:
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Welvin Support Team LeadReplied on June 30, 2020 at 12:14 PM
I'm sorry, but I paid attention to it. Didn't I say I was able to replicate it? I'm looking for the solution to this now. I'll update you here.
Here's a short non-voice video of how to replicate the problem:
Note that we cannot just say something without troubleshooting things. We all do, that's our basics. When we also ask, that means we were unable to understand the problem. I know that's a big thing for you, but we're only asking for your patience and understanding. And please, be calm.
Thank you.
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f1temploReplied on June 30, 2020 at 5:28 PMhow can I stay calm, if I write billions of times, the same thing and you
don't pay attention. invent crazy responses from your head, that's
annoying! if they were competent it could be resolved in a single ticket.
your video is correct for @Welvin. (you can do this too and see the error)
add the 3 teams and come back and then add other teams again, the same
error happens for your video)
Livre
de vírus. www.avast.com
.
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
Em ter., 30 de jun. de 2020 às 13:14, JotForm
escreveu:
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